Terms & Conditions
Last updated: 8/26/2025
Welcome to JPH Lab. By accessing or using our website (jphlab.com) or purchasing from us, you agree to the following Terms & Conditions. Please read them carefully — we’ve kept them as clear and straightforward as possible.
Orders & Payment
- All prices are listed in U.S. dollars.
- Payment is due at checkout. Orders are not processed until payment is received.
- We reserve the right to refuse or cancel orders if fraudulent activity is suspected.
Custom Printing & Framing Services
- All printing, framing, and digitization services are custom-made to your specifications.
- Because of the personalized nature of these products, all sales are final.
- If your order arrives damaged or defective, contact us within 7 days of receipt. We will work with you to provide a replacement or resolution.
Retail Products & Gifts
- Unless otherwise noted, all gift shop items (such as decor, small artworks, or retail goods) are final sale.
- We do not offer returns or exchanges at this time.
- If a product arrives damaged, please notify us within 7 days for assistance.
Shipping & Delivery
- Shipping costs are calculated at checkout.
- We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
- Risk of loss passes to you once the carrier takes possession of the shipment.
Intellectual Property
- All images, designs, and content on this site are the property of JPH Lab and/or the original artists.
- You may not reproduce, resell, or use our materials without prior written permission.
Limitation of Liability
- We strive for excellence, but mistakes can happen. In no case shall JPH Lab, its owners, or staff be liable for damages exceeding the total amount you paid for your order.
- We are not responsible for indirect, incidental, or consequential damages (like lost profits or emotional distress if your wall stays blank a little longer).
Governing Law
These Terms are governed by the laws of the State of Texas. Any disputes shall be handled in courts located in Tarrant County, Texas.
Contact
Questions about these Terms? Reach out:
Email: peeler@jphfineart.com (that’s the owner — the person you actually want to talk to)
Phone: (817) 386-0638
Mail: 3521 Locke Avenue Fort Worth, TX 76107